Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (705)738-5149.
1. What are the Hospital hours?
Our hospital is open Monday to Friday from 8:30 am to 5:30 pm. On Saturdays we are open from 8:30 am until 2 pm. The clinic is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment. Emergencies will be seen as soon as possible
3. What forms of payment do you accept?
Debit Card, Cash, Check, Mastercard and Visa
4. Can I make payments?
Payment is required at the time of service except in rare emergency situations.
5. At what age can I have my pet spayed or neutered?
What is the best age to spay or neuter my dog?
For many years veterinarians have traditionally answered this question as 6-7 months of age, before your pet hits puberty. However, some new studies are suggesting that there may be benefits to waiting until after a dog is physically mature, usually after 12 months of age (18 months in the giant breeds). Please read the full article for a discussion we have created on the pros and cons of early vs late spay or neuter of your dog, especially larger breed dogs. When it comes to cats, spaying and neutering at 6-7 months is still usually most appropriate, to avoid entering puberty and the less than desirable behaviours that accompanying it....(Read more...)
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the liver, kidneys, protein, sugar levels and red and white blood cells as well as platelet numbers in your pet. The pre-anesthetic blood screening is done to assure safety during surgery and gives baseline levels which may be useful in the future.
7. How long do the sutures stay in after my pet's surgery?
Most surgeries have dissolvable and buried sutures that don't require removal. Procedures involving skin sutures require them to be removed in 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate disease later in life, helping prevent spraying and marking, and also decreaseing the surplus of unwanted puppies and kittens.
9. Do you board pets?
No, sorry, we no longer board pets. There are several good boarding kennels in the area.
10. Do you groom pets?
We groom only the very hard to handle pets that require heavy sedation or an anesthetic to groom or shave.